privacy policy

thank you

Thank you for visiting this ArtistShare website. Your privacy is very important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

the information we collect

At this website, you can order products, express an opinion, subscribe to potential services such as online newsletters. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, fax number, credit card information. At certain parts of some of our site, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services or otherwise participate in the site's activities and offerings. We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows 98 or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink). We collect information automatically as you navigate the site or through our third party analytics providers. We may store usage information such as the type of device you use to access ArtistShare, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your IP address. Our service does not support "Do Not Track" requests at this time, which means our third party analytics providers may associate your usage on ArtistShare with your usage on other sites.

how we use information

We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

We sometimes use this information to communicate with you, such as to notify you when a feature you have purchased or when we make changes to our subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account with us.

The information we collect in connection with our website is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you new products, programs, or services.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site usage, as well as to offer you products, programs, or services.

We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request. Agents and contractors of ArtistShare who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for ArtistShare.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

Finally, the ArtistShare website will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.


We never sell your information to anyone. We use your information to:
provide ArtistShare services to you.
allow you to sign in to your account.
allow you to support artists through ArtistShare.
allow you to collect money as a creator.
send you emails relevant to your usage, as controlled by your email preferences.
reply to your questions.
understand how you use the service and market ArtistShare to you, including suggesting artists you may be interested in supporting. create better tools for artists to serve participants.
conduct research and development to improve ArtistShare and develop future products that our users may be interested in by analyzing how you use it. prevent fraud and abuse on ArtistShare.

Information Shared with artists

If you are a participant, the following information is shared with the artists you support:
Your email address and other profile information.
Any messages you send them through ArtistShare.
Your physical address, city, state, country, and phone number, if you have signed up for a reward that requires shipping.
All information about your pledge, including amount and start date, but not your full payment card information.
Some aggregated and anonymized data about how you use ArtistShare that cannot be linked back to any individual user.

Information Shared with Third Parties

Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share this data under the following circumstances:
With your permission, with service providers used by artists to deliver content and rewards.
With companies that are contractually engaged in providing us with services, such as order fulfillment, email management, analyzing data trends, credit card processing and fraud detection and prevention. These companies may have access to personal information to perform their services and are obligated by contract to safeguard any PII they receive from us.
To protect the security or integrity of ArtistShare, and to protect the rights, property, or safety of ArtistShare, its employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us). If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.
In connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company receives your PII. The promises in this privacy policy apply to any data transferred to a new entity.
Our apps directory displays our most updated list of third party apps providers who help us deliver rewards. While we try to keep this list up to date, we often experiment with new third party apps providers, and this list may not be exhaustive.


Information we may share with the Public

The following information may be publicly accessible:
Your profile and location if you add that information.
The artists you support may be publicly displayed. If you flag your account as private, we will not display the artists you support. Any posts or comments you make on a artist’s page.
Your aggregated or anonymized usage data in blog posts, press releases, or in other ways to share information about ArtistShare’s usage. Aggregated or anonymized data cannot be linked back to any individual ArtistShare user.

Your Preferences and Rights over Data

Exercising Your Data Rights

You can exercise rights over your data in the following ways:
Modifying the Information in Your Account
You can modify or delete certain information associated with your account on the settings page


Disabling Your Account

You can disable your account at any time by contacting support@artistshare.com with your request.

Please be aware that this is a final act and you cannot log into your account again after it has been disabled. When you disable your account, we immediately remove your ability to log in. If you create a new account, you will be asked to use a different email address from the one you used previously. Even if an account is disabled, some information may be retained by our analytics providers on their own servers.

Removing Marketing Emails
You can stop receiving marketing emails by changing your email settings. While this removes your marketing emails, service related emails are still sent, including how you can optimize your ArtistShare experience and suggestions for which artists to follow. Turning off Mobile Notifications


If you download the ArtistShare App you may also receive notifications on your mobile device. These can be disabled in the App settings.

Understanding Our Data Retention Periods

We retain your information for up to ten years, unless you disable your account information from your account settings. Please note that once you disable your account, you will not be able to log in again. If you want to log into ArtistShare again by creating a new account, you may be prompted to use a new email address from the one you previously used on your disabled account.

Additional Questions Related to Privacy

For additional privacy-related questions about your account, you may email us at privacy@ArtistShare.com.

European Union Data Transfer

Transfer of Data to the United States
We are based in the United States. By using our services you consent to the transfer of your personal data to the United States, and to the processing and use of that personal data in the United States. This processing and use is limited to what is described in this privacy policy and the terms of use.
Marketing Activities

We may use your information to offer you products and services that we think may be of interest to you, unless you have opted out of marketing communications. If you are in the European Economic Area, where required by applicable law, we will obtain your consent before sending you any marketing communications. You may object to the use of your data for direct marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. We will never provide your information to third parties for marketing purposes without your prior consent.

Security

The security of your personal information is important to us and we follow industry standards to protect it. Full credit card numbers are never accessed by our system, and the most sensitive data we store, such as tax forms, are encrypted to keep them secure.
To further protect your information we suggest using a strong and unique password for your ArtistShare account. We also offer two-factor authentication as an additional security measure.

Children

ArtistShare is not directed at children under the age of 13, and they may not create an account or otherwise use ArtistShare. Changes

We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site or sending you an email prior to the changes coming into effect. Continuing to use ArtistShare after a change to this policy means you accept the new policy.

cookies

To enhance your experience with our website, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at ArtistShare (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our website.

We use Google Analytics to see how you use ArtistShare so we can improve in a variety of ways. We encourage you to read the Google privacy policy. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on. We also use third party vendors to provide delivery of rewards which you can read about in our “Information Shared with Third Parties” section below.

our commitment to security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.